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workflow issue [message #240055] Thu, 24 May 2007 00:52 Go to next message
Messages: 38
Registered: December 2006
If an employee applies for the leave, his supervisor must approve it and if he does not respond within the time say 3 days the notification should go to the next hierarchy supervisor and he only should approve it and the notification should stay in his inbox only till he approves it. It should not go the next hierarchy level, the approval must be at first level hierarchy only.

Thanks n Regards,
Re: workflow issue [message #240117 is a reply to message #240055] Thu, 24 May 2007 03:04 Go to previous messageGo to next message
Messages: 241
Registered: February 2005
Location: Oslo, Norway
Senior Member

You have not exactly given us much to work on here. I assume you are talkning about modifying a seeded workflow in self-service HR and that the workflow is using Oracle Approvals Management to find approvers and that it just continues to escalate when a manager does not approve.

If this is the case, it is more of a change in the process than in the approval rules and you will need to modify the workflow.

You could look at the seeded AP Invoice (APINV) workflow for inspiration since it works pretty much as you describe. It sends one reminder and then escalates. If the escalated approver does not respond, it rejects the approval request.

To make it behave exactly as you described the request approval subprocess should be something like this:
  1. Send approval request notification to approver. Time out after three days.
  2. Update AME with no response and get next approver.
  3. Send escalated approval request notification to new approver. Do not time out.

Aleksander Dragnes
Re: workflow issue [message #240463 is a reply to message #240117] Thu, 24 May 2007 23:54 Go to previous message
Messages: 38
Registered: December 2006
Thanks dragnes
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