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RMA With Reference to a SalesOrder [message #215149] Fri, 19 January 2007 08:17
Messages: 31
Registered: December 2006
RMA With Reference to a SalesOrder


I have created one RMA referencing it to a SalesOrder which is not yet picked/Shipped.
In an Ideal Business Scenario, A customer would return the Item when he finds it defective or unsatisfactory.
So my Question is does Oracle support the functionality of --not allowing to receive the items(into Inventory) on the RMA until and unless the referenced SalesOrder is Shipped out.

I have tried this out and Oracle is allowing to receive the RMA without even shipping the referenced SO.

Just wanted to confirm this from OM experts

Thanks for ur time

Jaya Chandra

[Updated on: Fri, 19 January 2007 08:18]

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