Home » Applications » Oracle Fusion Apps & E-Business Suite » NO NOTIFICATION IS GOING TO THE SUPERIOR INTHE PO APPROVAL HIERARCHY
NO NOTIFICATION IS GOING TO THE SUPERIOR INTHE PO APPROVAL HIERARCHY [message #209635] Sat, 16 December 2006 02:42 Go to next message
B.T.S.Ananth
Messages: 216
Registered: June 2006
Location: chennai / Hyderabad
Senior Member

Detailed Problem Statement
1. Purchase order under appoval limit it is going to Pre-Approved Status
2. Purchase order above the limit it is same as Incomplete status, in Action

History it shows "NO ACTION TAKEN" when i checked the Veiw approval through
work flow the statis is ERROR with Excetion.
3. Self Approval is working fine.

Steps to Reproduce
1. Navigation : Purchasing Responsibility > Purchase order>purchase order
a.Created a new PO with less than the Approval limit. when try to approve the
status in purchase order is approved but in summary it is showing as
PRE-APPROVED Status.

2. With the same above navigation when i try to approve above the limit it
still showing INCOMPLETE Status. Also when i try to approve through hierarchy
iam getting the next hierarchy person name but the notification is not going

3. i have also fixed the following setups for Approval
a. Employee Created
b. Job and Position Created and assigned to that employee
c. Profile Option : PO:Workflow Processing Mode is Online
d. Default PO Approval is created and all the employee has the job and position
e. Fill Employee Hierarchy Completed with Normal

Following Error is Appearing :
Failed Activity Approve PO Notification
Activity Type Notice
Error Name WFENG_NOTIFICATION_PERFORMER
Error Message 3120: Activity 'POAPPRV/164697' has no performer.
Error Stack Wf_Engine_Util.Notification_Send(POAPPRV, 22-29, 164697,

POAPPRV:PO_PO_APPROVE) Wf_Engine_Util.Notification(POAPPRV, 22-29, 164697, RUN)

Regards,
B.T.S.Ananth

Re: NO NOTIFICATION IS GOING TO THE SUPERIOR INTHE PO APPROVAL HIERARCHY [message #209806 is a reply to message #209635] Sun, 17 December 2006 23:25 Go to previous messageGo to next message
merlinrajesh
Messages: 105
Registered: November 2006
Location: Chennai
Senior Member

Dear Ananth,
If it is no action taken, then Please check the following.

Check whether

1) The PO amount is within the approval limit of the approver.

2) The approval group is assigned for the particular position in the Purchase Order.

Thanks & Regards
Merlin Rajesh
Re: NO NOTIFICATION IS GOING TO THE SUPERIOR INTHE PO APPROVAL HIERARCHY [message #209809 is a reply to message #209806] Sun, 17 December 2006 23:40 Go to previous messageGo to next message
B.T.S.Ananth
Messages: 216
Registered: June 2006
Location: chennai / Hyderabad
Senior Member

I have checked all everything is fixed correctly.

thanks for your suggestion

nut sill iam facing the same issue
Re: NO NOTIFICATION IS GOING TO THE SUPERIOR INTHE PO APPROVAL HIERARCHY [message #209814 is a reply to message #209809] Sun, 17 December 2006 23:59 Go to previous message
merlinrajesh
Messages: 105
Registered: November 2006
Location: Chennai
Senior Member

Dear Ananth,

No Action will come only if the workflow cannot find the next approver or the approver does not have the approval limit. There should be some mistake in the Hierarchy or Approval Group Assignment.

While approving the PO try to forward to a specific Approver and check the Action History.

Thanks & Regards
Merlin Rajesh
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