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How to refund deposit [message #188210] Thu, 17 August 2006 07:55 Go to next message
Messages: 16
Registered: July 2006
Junior Member
If a customer of mine gives me some money as deposit and later i have to refund that amount then what is the procedure for that. Please help.

Thanks and Regards
Re: How to refund deposit [message #188322 is a reply to message #188210] Fri, 18 August 2006 00:08 Go to previous messageGo to next message
Messages: 127
Registered: January 2006
Location: India
Senior Member
Hi Pooja.,

Here with iam sending some informatin regd Refund to Customer.. we can follow same Procedure for any type transaction in AR., I guess

Problem Explanation:


1. You have a Sales Invoice for $10

2. Your customer paid the invoice in full.

3. After your customer's check was received and deposited,
the customer returned the goods shipped and is now
requesting a full refund.

The following reflects the G/L distribution for the above

a. REC (A) 10 debit
REV (B) 10 credit

b. Cash (C) 10 debit
REC (A) 10 credit

Solution Description
The customer's refund must be processed through Accounts Payable.

The following documents the steps required to clear the credit entry from
Accounts Receivable and to process a refund through Accounts Payable.

REC and REV are account classes in the A/R data structure and do not
necessarily correspond to the General Ledger account type.

1. You must create a credit memo for the returned goods, in Accounts
Receivable, using the same Revenue and Receivable accounts
referenced on the original invoice.

c. REC (A) 10 credit
REV (B) 10 debit

2. Create a debit memo to offset the credit memo

d. REC (A) 10 debit
REV (B) 10 credit

3. Then access Oracle Accounts Payable

4. Create an A/P check and reference the following accounts:

e. Refunds Due Cust (B) 10 debit
Cash (C) 10 credit

thsi only inforamtion which i have redg "Refund to Customer in AR"..... if any one knows clear idea about this one let me know....

Shashidhar K
Re: How to refund deposit [message #189101 is a reply to message #188210] Wed, 23 August 2006 03:47 Go to previous message
Messages: 16
Registered: July 2006
Junior Member
thanx shashidhar Smile
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