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Netbackup Error : specified client does not exist in the specified policy [message #609825] Wed, 12 March 2014 15:14 Go to next message
sahadba
Messages: 54
Registered: September 2009
Location: Pune
Member

Hi,

My backups are failing with error

RMAN-03009: failure of backup command on ORA_SBT_TAPE_1 channel at 03/12/2014 20:56:21
ORA-19506: failed to create sequential file, name="fup313v6_1_1", parms=""
ORA-27028: skgfqcre: sbtbackup returned error
ORA-19511: Error received from media manager layer, error text:
   VxBSACreateObject: Failed with error:
   Server Status:  the specified client does not exist in the specified policy


I checked with the Netbackup team, they told me that the client name is wrongly mentioned;
EXPECTED CLIENT NAME : oraluz.<domain>.com
CURRENT CLIENT NAME : oraLUZ.<domain>.com

my rman scripts log show this;

ENV=(NB_ORA_SERV=mucc725101.munich.munichre.com, NB_ORA_CLIENT=oraLUZ.munich.munichre.com, NB_ORA_POLICY=ORACLE_W5_CLU)


somewhere it gets converted while backup.
I have attached the output of bpclntcmd for reference.

Please please help me out.

thank you
Re: Netbackup Error : specified client does not exist in the specified policy [message #609826 is a reply to message #609825] Wed, 12 March 2014 15:32 Go to previous messageGo to next message
Michel Cadot
Messages: 59143
Registered: March 2007
Location: Nanterre, France, http://...
Senior Member
Account Moderator

Quote:
they told me that the client name is wrongly mentioned;


So did you change the name and test it?
I think you should post this question in a Netbackup forum as this is not related to Oracle.

Re: Netbackup Error : specified client does not exist in the specified policy [message #609827 is a reply to message #609826] Wed, 12 March 2014 15:52 Go to previous messageGo to next message
sahadba
Messages: 54
Registered: September 2009
Location: Pune
Member

I changed and tested it and it worked. But the problem is all the servers have the same NB_ORA_CLIENT policy and we are facing error only with this one.
Anwz, you are right i will ask the Bakcup team to open a vendor case.

Thank you
Re: Netbackup Error : specified client does not exist in the specified policy [message #609841 is a reply to message #609827] Thu, 13 March 2014 01:27 Go to previous message
Michel Cadot
Messages: 59143
Registered: March 2007
Location: Nanterre, France, http://...
Senior Member
Account Moderator

Quote:
But the problem is all the servers have the same NB_ORA_CLIENT policy and we are facing error only with this one.


Have all servers the same OS?
Have them all the same Netbackup configuration?

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