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icon3.gif  Multiple copies of the same alert appear on SCOM console [message #517683] Wed, 27 July 2011 04:53
alepie
Messages: 1
Registered: July 2011
Location: Rome
Junior Member
We have an Oracle EM Grid Control 11.1.0.1 installation and the SCOM connector is configured to send alerts to a SCOM 2007 R2 system.
We note that every alert from OEM appears on the SCOM console 5 times (a minute late with each other), we suspect that the SCOM connector do not receive any confirmation from SCOM and re-send the same msg many times.

The EM alert page gives the following error:

Error calling Java callback SCOM Connector:oracle.sysman.connector.event.common.ECNotificationCallback: java.net.SocketTimeoutException: Read timed out (Rule Owner=SYSMAN, Rule Name=Database Availability and Critical Stat
es)

We would like to solve the communication problem or find any setting for not re-send any alert 5 times to SCOM.

Thank you.

Alex
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