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icon5.gif  PUB-SUB Messages Getting Struck Frequently in Message Channel [message #418830] Tue, 18 August 2009 12:02
rockrajes
Messages: 1
Registered: January 2008
Junior Member
Hi Folks,

We are using PeopleSoft Enterprise HRMS 8.90 MP1 application running on PeopleTools 8.48.09.
The Operating System is Microsoft Windows server 2003 and the database is on Oracle 10g Release 2 (10.2.0.1)

When a Person is hired its basically executing two service operations named HIRE_REQUEST and POST_HIRE_REQUEST.
We are checking the status of the requests in the below path.
Main Menu > PeopleTools > Integration Broker > Service Operations Monitor > Asynchronous Services

When we see the details of POST_HIRE_REQUEST, say for example its showing 5 requests as DONE.
But the details is showing NEW for most of them since it got error-ed out due to the pasted error below.
----------------------------------ERROR MESSAGE--------------------------------------------------------------------------------------
08/18/2009 9:33:32.000000PM 0 Not Authorized GetMessageText: No default message. (90,6)
08/18/2009 9:33:32.000000PM 0 First operand of . is NULL, so cannot access member cation.OnExecute Name:pushProfEducation Statement:55 Called
from:HRS_HIRE.BUS.ProfEducation.OnExecute Name:handleHire Statement:6 Called from:HRS_HIRE.BUS.Accomplishments.OnExecute Name:handleHir The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence,the given method or property cannot be used
08/18/2009 9:33:32.000000PM 0 Attempt to call abstract method/property OnError of object class PS_PT:Integration:INotificationHandler. (180,845)
---------------------------------END OF ERROR MESSAGE-----------------------------------------------------------------------------
Details of Services:

Service Operation: POST_HIRE_REQUEST
External Service Name: POST_HIRE_REQUEST.VERSION_1
Publishing Node: PSFT_HR
Queue Name: HR_MNG_HIRES
Original Pub Node: PSFT_HR
Transaction Type: Inbound Asynchronous

For Fixing this error we are running the Appmsgpurgeall.dms script and bouncing the PUBSUB Servers alone each time.

But weekly once or twice atleast we are getting the same error again and again and each time we have to Purge the Message channels for proceeding with
the next set of NEW hires. Otherwise the other service operation HIRE_REQUEST will also get struck in NEW status for all the HIRES which we made.

If someone have encountered such issues, kindly Propose a perfect solution to get rid of this problem which we are encountering very frequently in our HCM system. It will be a great relief to us getting rid of this issue..

Thanks,
RAJESH
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