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hierarchial tree not working for left handed user [message #411797] Mon, 06 July 2009 17:13 Go to next message
balji_dxb
Messages: 37
Registered: October 2007
Member
We create a form to display the informations as hierarchial tree, one of the user is a left handed person, so the mouse property is set as left handed, so for that user the hierarchial tree is not function, the nodes are not expanding, he is not able to select any information.

What could be the problem (we are using forms 10g), Database oracle 10g

[Updated on: Mon, 06 July 2009 17:23]

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Re: hierarchial tree not working for left handed user [message #412059 is a reply to message #411797] Tue, 07 July 2009 10:16 Go to previous messageGo to next message
balji_dxb
Messages: 37
Registered: October 2007
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Any one have solution for this?
Re: hierarchial tree not working for left handed user [message #412067 is a reply to message #412059] Tue, 07 July 2009 10:51 Go to previous messageGo to next message
saadatahmad
Messages: 452
Registered: March 2005
Location: Germany/Paderborn
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set the mouse property as right handed and ask the user to use the mouse as usual. Smile

[Updated on: Tue, 07 July 2009 10:58]

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Re: hierarchial tree not working for left handed user [message #412075 is a reply to message #412067] Tue, 07 July 2009 11:29 Go to previous messageGo to next message
balji_dxb
Messages: 37
Registered: October 2007
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Hi saadatahmad,
So do you mean that hierarchial tree doesnt work for left handed mouse.?.

User is a left handed guy and he uses his windows application through left hand only.
Re: hierarchial tree not working for left handed user [message #412235 is a reply to message #412075] Wed, 08 July 2009 05:52 Go to previous messageGo to next message
saadatahmad
Messages: 452
Registered: March 2005
Location: Germany/Paderborn
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I didn't say that it doesn't work with left hand settings. Just check with the right hand settings if it works with th eoriginal settings or not?
Re: hierarchial tree not working for left handed user [message #412286 is a reply to message #412235] Wed, 08 July 2009 09:00 Go to previous messageGo to next message
balji_dxb
Messages: 37
Registered: October 2007
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It is working with right hand setting and it was working for past 1 year. Problem is with left hand setting
Re: hierarchial tree not working for left handed user [message #412681 is a reply to message #412286] Fri, 10 July 2009 10:21 Go to previous messageGo to next message
balji_dxb
Messages: 37
Registered: October 2007
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It is surprising that no one has suggesion / solution for this
Re: hierarchial tree not working for left handed user [message #413274 is a reply to message #412681] Wed, 15 July 2009 01:31 Go to previous messageGo to next message
djmartin
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Location: Canberra ACT Australia
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Metalink has a few entries under the search 'left mouse button not working'. The solution was to get the latest version of the Intelligent Mouse Software.

What sort of mouse are you using? Do you have access to another type of mouse with which you could do some testing?

David
Re: hierarchial tree not working for left handed user [message #413397 is a reply to message #413274] Wed, 15 July 2009 09:23 Go to previous messageGo to next message
balji_dxb
Messages: 37
Registered: October 2007
Member
Hi djmartin,
Thanks for your response, We are using HP USB enabled mouse, 4 different people tried in 4 different machines and it didnt work, it works for all windows application, it is working for menus in our forms developed system, it is not working for Tree structure, once we go in, it is working for fields
Re: hierarchial tree not working for left handed user [message #413846 is a reply to message #413397] Fri, 17 July 2009 15:51 Go to previous messageGo to next message
balji_dxb
Messages: 37
Registered: October 2007
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Any solutions
Re: hierarchial tree not working for left handed user [message #413857 is a reply to message #411797] Fri, 17 July 2009 17:59 Go to previous messageGo to next message
cookiemonster
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Registered: September 2008
Location: Rainy Manchester
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You really need to raise this on metalink.
Re: hierarchial tree not working for left handed user [message #414603 is a reply to message #413857] Wed, 22 July 2009 21:11 Go to previous message
djmartin
Messages: 10180
Registered: March 2005
Location: Canberra ACT Australia
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Did you try a DIFFERENT type of mouse? Do you have the latest Intelligent Mouse Software?

David
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