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customer account number was changed [message #380417] Sun, 11 January 2009 22:04 Go to next message
radhavijaym
Messages: 65
Registered: December 2008
Location: singapore
Member
hi,

advanced microsystems is my customer as well as supoplier before upgarding oracle apps.and his bank number was also same.
after upgrading the oracle apps
his bank account number was changed to some othera and now he is only supplier not customer so how to rectify this isuue.
attching the pdf file.
Re: customer account number was changed [message #381964 is a reply to message #380417] Tue, 20 January 2009 08:11 Go to previous messageGo to next message
B.T.S.Ananth
Messages: 216
Registered: June 2006
Location: chennai / Hyderabad
Senior Member

Hi,

1. what do you mean by upgrading?
2. why there is a color change in forms both are from same instance?
3. if both are differen instance then goto help > Record history and find who has done the changes
4. if you want to deactivate the bank account give end date or if you want do deactivate the address Uncheck the Active option
Re: customer account number was changed [message #382540 is a reply to message #381964] Thu, 22 January 2009 19:43 Go to previous message
radhavijaym
Messages: 65
Registered: December 2008
Location: singapore
Member
Hi,
my issue was solved.
during migration the data didnt enter correctly.
thanks
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