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Regarding the Account and Party Merge [message #352258] Mon, 06 October 2008 22:10
Messages: 5
Registered: June 2008
Junior Member
Hi all

I did a party merge and now the new party has 2 accounts - one for the new party and the other one for the old party account.

Now I need to merge these two but my isuue is the old party customer account appears 3 times though the addresses are same but the site numbers ar diff for the 3 addresses.So now when I merge will the new party customer account will also be seen 3 times??? If so what should be done so that it can be seen only once???

or do I need to merge the customer acct which is showing 3 times and then merge that with the new party customer acct??
When I tried to merge the account which is seen 3 times it has 3 bill-to sites only and no ship-to sites.It says like the To-site and From-site are same..



cust acct1 -- ab
cust acct 2- cd- address123-- siteno 12
address234-site no-13
address456-site no -14
acct2 -cd-address123-site no-12
acct2- cd-address123-siteno-12

Can you suggest me whether merge is possible in this case??If so how????
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