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Need API Information for Entitlements Conversion in Contracts [message #342555] Fri, 22 August 2008 15:06
reddyk
Messages: 1
Registered: August 2008
Junior Member
Hi,

We are converting Service Contracts from Legacy. In due process we are planning to convert the Entitlements too i.e, coverage details like timezones, reaction times, resolution time, etc.

I would appreciate if anyone could help me out with this.

Thanks,
RK
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