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SLA [message #313751] Mon, 14 April 2008 07:34 Go to next message
Messages: 70
Registered: July 2007
Location: Johannesburg

Can someone please gimme some contents of Service Level Agreements
for and Oracle DBA. I want to know what some of it's contents look like.

Thanks in good anticipation.

icon12.gif  Re: SLA [message #317825 is a reply to message #313751] Sat, 03 May 2008 22:47 Go to previous message
Messages: 49
Registered: April 2008
Location: Brighton, Michigan
Severity Level            Response Time
-------------          ------------------
  Difficult                   Immediately
  Impossible                A Little Longer

(Sorry, I couldn't resist)
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