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Updated: 8 hours 47 min ago

Oracle Commerce Cloud Partner Strategy: Helping Customers Reimagine Commerce

Mon, 2015-04-27 15:14

A Guest Post by Katrina Gosek (pictured left), Director, Oracle Product Management, Commerce Cloud

In recent blog posts you heard from Ken Volpe and Ian Davis about our vision and strategy for Oracle Commerce Cloud.  At the center of making that vision a reality is our partner community.

Last week we hosted more than 20 partner organizations onsite in Cambridge, MA, at the inaugural Partner Bootcamp and Hackathon. We plan to host similar events in different locations throughout the world from June through September this year. We are supplementing this in-person partner training with global and best-practice webinar and video training series. Our intention is to fully ramp up our indispensable global partner community.

We will depend on our partners to on board customers and manage deployments. They also are crucial to the development of Commerce Cloud extensions, widgets and accelerators for the Oracle Marketplace. The product team is working hard to provide out-of-the-box templates and widgets to get Commerce Cloud customers up and running quickly and reduce development and ongoing maintenance costs, However, we can’t do it alone. Having a diverse partner base up to date on the latest product advancements ensures that our customers have many options to choose from as they launch, innovate, and continue to differentiate their sites.

Who are We Working with?

Oracle is investing heavily to recruit and enable new and existing partners for Commerce Cloud. We started by offering the opportunity to assist with early implementations to existing Oracle Commerce on-premises partners—OPN members such as system integrators (SI).

We have been actively recruiting new mid-market technology partners who work with competitors in the Saas commerce base and who know the target market extremely well.

We’re also talking to new design agencies—both global and boutique—who specialize in digital experiences. Commerce Cloud is a great fit for agencies to create showcase sites leveraging the client-side customization model of the platform.

Finally, we’re engaging CX partners from Sales, Marketing, Service and Social Clouds who do not have a commerce practice today, but want to expand their SaaS business. Plugging in to the rest of the CX Apps portfolio will create stellar online customer experiences for shoppers—and are a critical point of differentiation against competitors.

What’s In It For Partners?

There’s a lot in it for partners! Existing Oracle Commerce partners will be able to extend their practices to offer a full suite of solutions—on-premises and hosted on demand, plus SaaS. This full suite of options gives them a competitive edge in the market and an opportunity to reach new market segments. It also offers flexibility to their customers.

Stay tuned for more exciting announcements as the Oracle Commerce Cloud partner enablement and onboarding efforts kick into high gear over the coming weeks.

Cloud is the Must-Have / Best Choice Option at Solairus Aviation

Mon, 2015-04-27 14:33

For many organizations, moving to a public cloud is an “unavoidable reality of doing business in the 21st century” rather than a choice says Tony Kontzer in an article in Search Financial Applications. He states that companies want to stay focused on their core business activities (rather than on IT concerns) and the cloud is making that possible.

That notion is interesting in and of itself. But what we want to draw your attention to is the customer story that Kontzer uses to prove his point.

Solairus Aviation manages aircraft for corporations and high-net-worth individuals. It uses both Oracle ERP and HCM Clouds. The company saw an opportunity to gain a competitive edge by expertly managing information for its clients. QuickBooks wasn’t cutting it, so Oracle’s SaaS services got the nod.

SaaS made it economically possible for Solairus to divert huge up-front costs of on-premises applications. Even more importantly, SaaS gave the company the ability to take care of its customers in a way no one else could.

You can read the Solairus story in "Public cloud services a must-have for many companies" by Tony Kontzer and listen to Solairus Aviation's CIO in this customer video.

“Digital Disruption: It’s Not What You Think” by Oracle’s Rob Preston

Tue, 2015-04-21 12:21

A Guest Post by Oracle’s Rob Preston, Editorial Director, Content Central (pictured left)

TechTarget’s Tom Goodwin uses Uber, Facebook, Alibaba, and Airbnb as examples of players with new tech-savvy business models that are disrupting their industries. Goodwin believes that our economic future lies in controlling the software interfaces that connect goods and services with the customer. In his mind, it’s all about the digital customer interface and things such as costly brick and mortar, physical goods, and intangible services are old school and irrelevant.

But Oracle’s Rob Preston contends (in a recent Forbes OracleVoice article) that digital disruption is much more than the customer interface. “It’s also about modernizing manufacturing and financial processes, overhauling entire supply chains, bringing more intelligence to marketing and sales strategies, making it easier for people and teams to collaborate, and rethinking talent recruitment and management,” he says. contends that digital disruption  runs much deeper than the customer interface.

Preston states that this disruption caused by cloud, mobile, data analytics, and social might not be as exciting as that caused by the likes of Uber and Airbnb, but it’s just as profound. Preston does a nice job of weaving in examples, industries, and insights into the article to make his case.

Productivity—A Priority for Every Business Leader

Tue, 2015-04-21 12:12

A Guest Post by Caesar Peter (pictured left), Senior Director, CX Sales Applications Group

Oracle CloudWorld was held on the first week of April in India. Interestingly, the summit coincided with the new financial year in India, and hence, performance strategy was top of mind for almost every business leader with whom I met.

Generally, the most popular discussions during these events are about setting a higher sales budget, IT applications, project status, economy, etc. In contrast to this popular approach, it was wonderful to note that most of the business leaders spoke about improving the employees' productivity, spearheading the change right from their sales folks.

In fact, the head of sales of a leading consumer goods organization even took the time and described what he meant by productivity:

  1. Complete more activities in the limited (stipulated) time
  2. Ensure increased outcome in the activities

After hearing this, a senior person in the banking industry not only agreed, but also shared that their bank is in the process of evaluating a new set of modern, customer-facing tools that could facilitate their employees’ productivity. He shared that their criteria of evaluation are 1) availability (100 percent mobile, access from anywhere, everywhere), 2) agility (simple and easy to use), and 3) intelligent insights (alerts, reminders, notifications, and infolets).

As we all know, improving sales productivity can bring incredible value to the organization. For example, a 15 percent increase in the productivity of employees could add up to 10 percent to 15 percent improvement in the bottom line of the overall business performance. It is indeed wonderful to watch these leaders and organizations move from knowing how important sales productivity is to knowing how to make these improvements happen.

Find an Oracle CloudWorld event near you.

Want to Outperform Your Competitors? 4 Ways to Serve Up a Cloud Advantage

Mon, 2015-04-20 08:52

A Guest Post by Rod Johnson (pictured left), Group Vice President, Applications Business Group, Oracle

With more and more companies moving towards the cloud we wanted to find out how this cloud adoption impacted the success of these businesses. To do this, Oracle sponsored a global study, “Cloud Computing Comes of Age,” conducted by Harvard Business Review Analytic Services.

What did we find out?

  1. IT is not your opponent. IT and LOB share equal responsibility for cloud in high performing organizations.
  2. Move further, faster. Cloud leaders are not only more likely to use cloud across the top five functions (recruiting, marketing, sales, training, travel/expense management), but are also much more likely to be pushing cloud into more core business functions including procurement, supply chain and accounting.
  3. Be a role model. More than twice as many cloud leader respondents said that their CIOs had taken a leadership role in the move to the cloud compared to cloud novices (62 percent to 31 percent). These CIOs value the agility and efficiency cloud provides and they’ve made it a part of every conversation.
  4. Play to win. 72 percent of cloud leaders launched new products, 62 percent entered new markets, 55 percent expanded geographically, and 39 percent launched new business over the past 3 years.

The survey shows the clear business benefits of adopting cloud computing, but also highlights important insights for organizations that are looking to capitalize on the opportunities presented by the cloud.  IT and business leaders must work together to promote a more holistic cloud strategy if their organizations are to benefit from the next wave of cloud computing.

 Find out more about the study here.

April 21: iBasis Sales Cloud Reference Forum

Mon, 2015-04-13 11:58
Join us for an Oracle Sales Cloud Customer Reference Forum on Wednesday, April 21, 2015, at 8:00 a.m. PT / 11:00 a.m. ET.

You will hear Katherine Doe, Vice President Commercial Operations at iBasis, talk about why and how the company migrated from Oracle CRM On Demand to Oracle Sales Cloud.

Doe will discuss how iBasis uses Oracle Sales Cloud’s simplified UI and mobile capability to access sales information, even when in remote locations. As a result, the company has been able to optimize sales effectiveness while enabling executive visibility to the pipeline.

iBasis is a global leader in international voice, mobile data and prepaid services for the communications industry.

You can register now to attend the live Forum on Wednesday, April 21, 2015, at 8:00 a.m. PT / 11:00 a.m. ET and learn more from iBasis directly.

Finance and HR: A Marriage Made in Cloud Heaven

Tue, 2015-04-07 14:09

800x600 A Guest Post by Dee Houchen (pictured left), senior principal product marketing director for Oracle ERP Cloud

What’s keeping CFOs up at night?

In conversations with chief financial officers, there are a number of business issues that are common across industries and geographies. One such issue—finding and retaining the best finance talent—is a topic that can dramatically impact the CFO’s effectiveness within his or her own organization.

Over the past several years, the role of the CFO has evolved from someone who keeps the books, to a more visionary and advisory role. Modern CFOs provide the essential reports, insight, and information needed to drive strategy around the boardroom table. This requires a new skill set—much different from the traditional accounting role. The best CFOs have learned to ask themselves the following questions:

  • How is the role of finance officer changing?
  • What sort of skills do finance professionals need today?
  • How do I attract and retain the best talent?
  • Do I have the right technology in place to keep my best and brightest engaged and intellectually challenged?

Wall Street Journal Custom Studios recently issued a report that addresses some of the above questions. Winning the War for Finance Talent: Game Plan for the Digital Age provides six recommendations on how finance leaders can improve bench strength within their own organizations. This infographic summarizes the report’s six recommendations:

  1. Recruit—and pay for—talent armed with a greater variety of skills
  2. Fill talent gaps by grooming from within
  3. Ask the right questions when analyzing data—you want answers that propel your business
  4. Share data with your team or it has no value
  5. Use technology and data insights to read your customers’ needs more accurately—making you a better business partner
  6. Upgrade your technology to attract and retain the best and the brightest. If you don’t, you may lose gifted people to more modern rivals.

On the last recommendation, many finance offices are looking to the cloud to not only update their technology, but improve efficiency between finance and HR. A modern ERP and HCM cloud—with built-in social capabilities, data analysis and dashboards, designed for today’s mobile workforce—can provide the technology edge that CFOs need to attract, and retain, the best talent. Read more in the recent Forbes.com articles, How to Win the Finance Talent You Need and Turning Bean Counters into Difference-Makers: How Corporate Finance is Changing with the Times.

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Tackling Strategic CIO Issues of 2015 by Oracle's CIO, Mark Sunday

Wed, 2015-03-25 12:50

Technology evangelist Ben Kepes states in a recent Forbes article that “cloud will be the default way of delivering technology in the future.” And who better to lead a company’s cloud strategy than the CIO, who has direct access to the business and the C-suite?

Because of their pivotal positions, CIOs are in both the enterprise spotlight and the media spotlight. In February, Oracle’s Bob Evans published his "Top 10 Strategic CIO Issues for 2015." As a follow on, Oracle’s Mark Sunday writes a how-to article for CIOs. As Oracle’s CIO, he writes from a place of experience, credibility, and success.

Sunday organizes his article around 11 roles that CIOs need to take on—or hats they need to wear to face the challenges and issues of 2015. One is “The Digital Disruptor.” He passionately believes CIOs need to be out in front of the fundamental shifts in business that are being caused by big data, cloud, mobile, and social. Second, he advises CIOs to be the BFF of the CMO, CFO, and CHRO, who are new strategic stakeholders. Another recommendation is that IT be an enabler of customer loyalty by providing employees with the technology and tools to interact with a broader community and protect their company's brand.

Sunday's hefty list shows us how many aspects of an enterprise are dependent on IT—which ultimately rest on the CIO’s shoulders. Their jobs hold incredible challenges and responsibility. You might want to use this post from Oracle's CIO to connect with some of your customer CIOs.

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“Speeding up the innovation cycle with SaaS” by Steve Miranda

Tue, 2015-03-24 14:56

It wasn’t so very long ago that cloud discussions, and department pleas to adopt cloud, raised the hackles of IT departments. IT professionals ranged from being wary to resistant. Now, in many companies, the foe has turned into a friend. In this post, EVP Steve Miranda (pictured left) takes a crack at answering the question: “How did IT became a friend of cloud?”

Miranda gives a brief, but concise, explanation of the traditional on-premises process, which made it very difficult for IT departments to deliver what the business was asking for. On the flip side, the power of the cloud lands vendors and IT departments in a place that is much more sustainable, more efficient, and more relevant. Miranda says, “In essence, the cloud has made it possible for vendors and software providers to deliver a better product to customers faster and at a lower price.” That’s good news for IT departments.

Read the article: Speeding up the innovation cycle with SaaS


Smart HR IT Brings New Insights to Age-Old HR Challenges

Tue, 2015-03-10 14:44

A Guest Post written by Oracle's Aaron Lazenby, Profit Magazine

In the age of digital disruption, there’s plenty to distract executives from their core mission. Chief human resource officers (CHROs) are no exception; new technologies (such as big data analytics, social recruiting, and gamification) have the potential to transform the people function. But executives have to balance the adoption of new technologies with the demands of maintaining the current business.

For Joyce Westerdahl, (pictured left), CHRO at Oracle, the key is keeping her eye on the business. “Stay absolutely focused on what’s happening at your own company and in your own industry,” she says. Here, Westerdahl talks to Profit about how she assesses her department’s technology needs, how she approaches new IT trends, and what HR managers should be paying attention to in order to succeed.

Lazenby (pictured right): What drives Oracle’s talent management strategy?

Westerdahl: Our main focus is to make Oracle a destination employer. We want this to be a place where people can grow their careers; a place where employees are challenged but have the support they need to get the job done. And we want our employees to stay—for the sake of their own professional development and the growth of the company. Having the right technology in place—to automate processes, improve the employee experience, and add new insights—is a key part of how we make that possible.

But when I look at the talent management challenges we face at Oracle, for example, I don’t think things have changed that much in the past 20 years. There has always been a war for talent. Even during tough recessions, we are always competing for top talent. We are always looking for better ways to recruit the right people. What have changed are the tools we have at our disposal for finding and engaging them.

Lazenby: How has Oracle’s HR strategy influenced the products the company creates?

Westerdahl: Our acquisition journey has created an incredibly diverse environment, from both a talent and a technology perspective. When we add companies with different business models, platforms, and cultures to the Oracle family, we have a unique opportunity to learn about other businesses from the inside and translate that into new product functionality. Integrating and onboarding acquired employees and transitioning the HR processes and technologies becomes a stream of knowledge, best practices, and requirements that feeds into product development.

When I look back at two of our key acquisitions—PeopleSoft in 2005 and Sun in 2010—I am reminded of how big a difference technology can make in HR’s ability to support a robust acquisition strategy. The offer process is complex and critical in an acquisition. With PeopleSoft, we created 7,500 US paper offer packages for new employees and loaded them onto FedEx trucks for distribution. It was a resource- and time-intensive, manual process that took three weeks. Five years later when we acquired Sun, we used technology to automate the process and it took less than an hour to generate more than 11,000 US offers. We were able to generate and distribute offers and receive acceptances in about a week.

Lazenby: How are trends like big data affecting HR?

Westerdahl: The volume of new HR data has become astounding over the past couple years. Being able to harness and leverage data is critical to HR’s ability to add strategic business value. When we develop an analytics strategy for Oracle HR, we start with a strategy around what the business wants to achieve. Then we translate that into data requirements and measures: What do we need to know? How can we measure our efforts to make sure we’re on track? What are the key trend indicators, and what is the process for translating the data into actionable HR efforts?

There is tremendous value in being able to use data to improve the employee experience so we can attract, engage, and develop the right talent for our business. For example, an employee engagement survey we conducted revealed that new employees were having a hard time onboarding at Oracle. We could also see this reflected in data that measures time to productivity for new employees. But with the survey, we had another measure that showed us not only the productivity aspect but also the employee frustration aspect. It’s a richer view of the problem, which helped us shape the right solution.

Lazenby: What do you think HR managers can learn from Oracle’s experience?

Westerdahl: I think the challenges HR faces are mostly the same as they always have been: how to recruit the best talent, how to onboard recruits when we are growing quickly, and how to retain and develop employees. But now technology supports new ways of doing things, so you have to decide how to use IT to solve these age-old HR challenges within your business. The key is turning things upside down and viewing things from a fresh perspective. There is no one-size-fits-all approach.

Social Insights from the #LeadOnCA Watermark Conference

Thu, 2015-03-05 18:30

A Guest Post by Meg Bear,  (pictured left), Group Vice President, Oracle Social Cloud Platform

Tuesday, February 24 was an inspiring day of thoughtful discussion at the Lead On Silicon Valley Watermark Conference for Women. Over 5,000 people gathered to discuss the issues that matter the most to women in the workforce. I am proud that Oracle sponsored this fantastic event to support the development of women leaders.

These discussions didn’t just happen in person – they carried over to the digital realm as well. Using the Oracle Social Cloud Social Relationship Manager (SRM) platform, we learned that over 6.6 million people were reached via #LeadOnCA. Hillary Clinton was the most talked about speaker (1,922 mentions) and the main theme of the conference was “Women and Men” which encompassed messages about gender equality, and the glass ceiling.

Oracle Social Cloud SRM also provided real time social media visualization of #LeadOnCA commentary across social networks.


Oracle Social Cloud’s data visualization of social media posts about #LeadOnCA

As people posted about #LeadOnCA on social networks, our advanced listening technology filtered these into a beautiful visual displays throughout the conference. As they say, a picture is worth a thousand words, and our expertise allows participants to see what people are talking about in real time.

I’d like to thank Watermark for putting on this event and for their mission to increase representation of women in leadership roles. It is exciting to think of what the future holds for empowered women.

Top 10 Reasons to Attend the Modern Sales Experience

Tue, 2015-03-03 18:47

A Guest Post by Emily Creech, Oracle Product Marketing Manager

Sales organizations are under continuous pressure to meet targets and deliver results, but the environment has changed – customers are more informed, they have more choices, and their expectations are higher than ever.  This is why we’ve compiled the best and brightest for our Modern Sales Experience Conference taking place March 31 – April 2, 2015, and we couldn’t be more excited! The Modern Sales Experience brings together a prestigious group of thought leaders and innovative companies who are leading the industry and making impactful changes in the areas of Sales and Customer Experience.

You won’t want to miss this event – but in case you’re on the fence and need a few more reasons to attend, we’ve compiled our top 10 reasons. Here they are… in no particular order:

1. Hear from the Experts. This is an extraordinary opportunity to hear from a number of experts. Gartner Research, Constellation Research, Ventana Research, Deloitte Digital, Nucleus Research, Altimeter Group, and G2 Crowd will all be sharing their unique perspectives.

2. Participate in Engaging Workshops.  Choose from a number of workshop sessions and interact with others who are also exploring ways to meet the challenges of customer experience. Workshops include Next-Generation Analytics, Big Data to Inform Smarter Sales, User Adoption Tactics, and Leveraging Configure-Price-Quote (CPQ) to build better Customer Experiences.

3. Rock out with OneRepublic.  OneRepublic, the GRAMMY award winners you may know for their hit “Counting Stars,” will host a private concert for event attendees on Wednesday evening.  

4. Listen to Guest Keynote, Daniel Pink. Daniel Pink, bestselling author and current host of National Geographic's "Crowd Control," will share insights on human behavior, what drives and motivates people, and how a deeper knowledge of the habits, motivations, and expectations of your customers can translate into outstanding business benefits. Daniel Pink is an entertaining speaker. Don’t believe us? Just check out his TED Talk.

5. Learn About the Future of CX. Hosted by Rebecca Wettemann from Nucleus Research, a panel will be dedicated to the future with those who are already living it and helping to shape it. A panel of UNLV Lee Business School students will chat with us about their ideas, their opinions, and frank advice on how to accommodate the next generation.

6. Discover Complete Solutions. Product experts will outline considerations, best practices, and real-world solutions for your customer experience business challenges. Topics include Adding Marketing to the Mix, Integrating Sales with Configure-Price-Quote, and How CPQ and Commerce can Lead to Optimal Results.

7. Hear from leading CX Innovators. Don’t miss this opportunity to hear from some of the world’s brightest and most innovative companies including LinkedIn, Visa, Presence, and more. This select group will share what goes into a modern sales strategy, how they approach customer engagement, how they measure engagement and their sales teams, and what technologies and philosophies help to craft a modern CX strategy.

8. Network with Fellow Sales Leaders.  Networking opportunities abound at this event from meeting other attendees and industry influencers during receptions to the late-night Customer Appreciation Event.

9. Mingle with Celebrities. Enjoy dinner and drinks while hanging out with celebrities (as depicted as depicted in wax sculptures) at Madame Tussaud’s wax museum.

10. Las Vegas.  Need we say more?  The Modern Sales Experience conference will be held at the five-diamond Venetian Resort Hotel & Casino.  

Will we see you there?  More information and a detailed agenda can be found on the Modern Customer Experience Conferences Website. Don't delay registering! Register here.

Forecast for SXSW: Mostly Cloudy with 100% Chance of Innovative Ideas

Wed, 2015-02-25 12:23

South by Southwest (SXSW) is just around the corner, and we can’t wait for the five nerdiest days on the calendar. Thirty thousand of the top influencers from advertising, technology, marketing, and social media will converge on Austin, Texas, to swap ideas and build relationships.

Oracle’s lineup this year is all about the cloud. We have a lot of clouds at Oracle, and each one is designed to make our customers' lives easier. SXSW is a great opportunity to highlight our integrated solutions to these influencers. As Mark Hurd said, “We integrate the products for the customer so the customer doesn’t have to do it. We optimize the software for the solution, and it’s delivered us strong growth."

The best part? We're only getting better at what we do in the cloud. We have a great lineup of customer speakers sharing our stages to talk about their Oracle journeys plus a fun cocktail event again this year. So check out what we have planned for you at SXSW.

Friday, March 13th: A Full Day of Oracle Intelligence

Come by the Radisson Hotel at 111 Cesar Chavez and Congress to see a great day of presentations with Oracle customers. Also check out our Social Intelligence Center to follow all of the #SXSW online buzz.

Saturday, March 14 and Sunday, March 15:  The Accelerator at the SXSW Startup Village

For the second year in a row, we are the premier sponsor of the Accelerator, a competition of the top 48 most innovative ideas, technologies, products, and/or services. This competition will take place on Saturday and Sunday through a series of live demonstrations at the SXSW Startup Village. Don’t miss this!

Sunday, March 15th: More Great Sessions

Tuesday, March 17th: One Final Session Before Heading Home

If you aren’t able to go to Austin, follow the conversation on social:

  • Oracle (@Oracle)
  • Oracle Social Cloud (@OracleSocial)
  • Oracle Marketing Cloud (@OracleMktgCloud)
  • Oracle Data Cloud (@OracleDataCloud)
  • Oracle Customer Experience (@OracleCX)

Peter Rowley: "Definition of Insanity - Using the Same Performance Management Tools and Expecting a Different Result"

Wed, 2015-01-28 12:14
Peter Rowley (pictured left) enthusiastically believes in the power of HR technology to transform HR and, ultimately, transform a business.  Rowley,  works in Oracle HCM Solution Consulting and recently wrote an informative article about performance management tools and processes.

According to Rowley, “organizations continue to expect that the performance management process will drive business change and transformation and greater results.”When companies don’t get the hoped-for results, they try making some cosmetic changes to their existing system or retrain some staff and managers.  However, the modifications might only improve the experience to a small degree, but not the results. Why? Because the business, the workforce and the underlying psychological contract have changed dramatically, “but one of the main tools to drive change [the performance management process] remains static.”

So now companies are starting to make some radical changes with new tools and modernized approaches to performance management. Managers are switching from a very structured and formal approach to doing regular check-ins to assess progress, managing with trust, and leveraging social tools. And of course, “our HCM Cloud applications are reflecting this shift in thinking and underpinning this new approach.”

There are plenty of good details in this article and plenty of good reasons to share it with your colleagues.

Oracle Voice: A Technical Innovation from Oracle

Wed, 2015-01-28 12:12

Oracle is a big company, but it can turn on a dime to beat the competition.

One of the charters of the Oracle Applications User Experience team, explains Misha Vaughn (pictured left), Director, Communications & Outreach, Applications User Experience, is to explore emerging technology and possible enterprise use cases and quickly turn that into product. Oracle Voice, for sales reps who use the Oracle Sales Cloud, is a great example of that.

In October 2013, the UX team tested a prototype of Oracle Voice on Oracle sales reps at Oracle OpenWorld in San Francisco and gathered feedback to build a solid product. It became available on iTunes in June 2014.

Oracle Voice allows sales reps to efficiently retrieve and capture sales information before and after meetings. Research shows that we tend to forget what we just learned if we don’t write it down within 20 minutes. With Oracle Voice, sales reps using Oracle Sales Cloud can capture key account information by speaking rather than typing.

The Oracle Voice press release gives you more details on this innovative development.

Oracle Voice is just the beginning of the dramatic technologies coming from the Oracle AppsLab. We're exploring wearables, augmented reality, beacons, and much more—and building applications that enhance the user experience of Oracle Applications using these emerging technologies.

“Five Business Lessons From Oracle’s Mark Sunday” by Ryan Westwood

Tue, 2015-01-27 11:47

Ryan Westwood, Forbes contributor, interviewed Oracle’s Mark Sunday (pictured left) and referred to him as a technology giant, one of the most successful CIO’s in the industry, and a down-to earth guy.

Mark Sunday is a man who knows his own mind. As Chief Information Officer and Senior Vice President at Oracle, he has honed a business philosophy that has sustained him through the years as he worked with one computer technology titan after another. That philosophy also has helped him position Oracle as a leader in the industry.

In a recent Forbes article, Westwood (pictured right) synthesizes Sunday’s philosophy into five business practices.

The first is—don’t give anyone a reason to question your motives. “Early in his career, Mark made the decision never to place his own interests before the interests of the company or his department, and he has never wavered in that commitment,” says Westwood. It’s called loyalty and has served him well—as have the other four principles.

You can read about each of them in the Forbes article.

January 21: Swedbank HCM Cloud Reference Forum

Fri, 2015-01-16 10:57

Join us for an Oracle HCM Cloud Customer Reference Forum on Wednesday, January 21, 2015, at 9:00 a.m. PT / 12:00 p.m. ET. You will hear Fredrik Rexhammar, Business Information Officer (BIO) in Group HR at Swedbank, discuss the company’s initiative to replace its in-house HR system with a cloud-based HR solution that included Core HR, Compensation, Talent Review and Performance & Goal Management. The goal was to better manage its people and support its complex compensation model.

Fredrik will talk about Swedbank’s selection process for new HR software, its implementation experience with Oracle HCM Cloud, and the expectations and benefits of its new modern HR system.

Swedbank is a modern bank firmly rooted in Swedish savings bank history. It is an inclusive bank with approximately 20,000 employees, 8 million private customers, and more than 600,000 corporate and organizational customers.

You can register now to attend the live Forum on Wednesday, January 21, 2015 at 9:00 a.m. PT / 12:00 p.m. ET and learn more from Swedbank directly.

"2015: Year Of The Enterprise Selfie And 9 Other Predictions For Business Technology" by Michael Hickens

Wed, 2015-01-07 13:29

We ponder the posts in late December that list the highs and lows of the previous 12 months. We read about the most popular food trends, baby names, and music videos of 2014. There are lists of top legal stories, top celebrities, and top tech quotes. We remember the ice bucket challenge, ISIS, Ebola, Ukraine, Robin Williams, Cuba, Sony, Taylor Swift, and Uber—all included on some 2014 list.

And then the crystal ball drops in Times Square on New Year’s Eve and we’re flung into 2015 on a short night’s sleep. Come January 1 every news service leads with a list of predictions for the coming year.

Our own Michael Hickins was out in front of the reviewers and the predictors and published a great OracleVoice piece for the Forbes audience on December 29. He says, “The annual ritual of predicting the future of technology is as humbling as it is fun.”

You can tell Hickins had fun writing the article. His ten predictions are snappy, smart, and useful.